Effective date: July 4, 2026

This Privacy Policy explains how grryjoy technology limited collects, uses, discloses, stores, and protects information when you use Voss Studio, including our website, creator workspace, AI video tools, account features, payment flows, support channels, and related services.

By using Voss Studio, you acknowledge that your information will be handled as described in this policy. If you do not agree with this policy, you should not use the service.

What information does Voss Studio collect?

We collect information you provide directly, such as account details, email address, display name, profile information, support messages, survey responses, and communications with us. If you purchase a plan or interact with billing features, we may collect transaction records, plan information, invoice identifiers, payment status, tax or compliance details, and other billing-related metadata. Card or wallet details are processed by payment providers and are not meant to be stored directly by Voss Studio.

When you use creator tools, we may collect workspace data such as project names, prompts, uploaded images or videos, reference materials, generated outputs, template selections, workflow settings, task status, error logs, and usage history. We may also collect technical data, including IP address, device type, browser type, operating system, language settings, referrer URLs, pages viewed, clicks, session events, cookies, approximate location inferred from IP, and performance data.

How does Voss Studio use information?

We use information to provide, operate, maintain, and improve Voss Studio. This includes creating and managing accounts, authenticating users, saving projects, processing AI generation tasks, displaying generated content, delivering customer support, sending product and policy notices, measuring feature usage, debugging errors, preventing fraud or abuse, enforcing our terms, and protecting the security and integrity of the service.

We may use aggregated or de-identified data to understand product performance, creator workflows, conversion patterns, generation costs, reliability, and business metrics. We may also use contact information to send service-related messages and, where permitted, product updates or marketing communications. You may opt out of non-essential marketing communications.

How is AI content processed?

Voss Studio is an AI-assisted video and creative workflow product. Prompts, uploaded references, images, videos, project materials, generation settings, and generated outputs may be processed by AI model providers, infrastructure providers, storage providers, moderation providers, and other service providers so that requested features can work.

You are responsible for ensuring that you have the necessary rights and permissions for any content you upload, reference, transform, or generate. We do not use private workspace content for public marketing without your permission. We may review content when needed to provide support, investigate abuse, comply with law, enforce platform rules, or keep the service safe.

Payment, billing, and subscription information

If you subscribe to a paid plan, purchase credits, or otherwise make a payment, payment information may be processed by third-party payment providers. We use billing information to process purchases, manage subscriptions, calculate usage, issue invoices, prevent payment abuse, resolve disputes, comply with tax or financial obligations, and support refunds or account inquiries.

Payment providers may collect and process information under their own privacy policies. Voss Studio receives limited payment-related information, such as payment status, plan type, billing email, transaction identifiers, and fraud or risk signals.

Who does Voss Studio share information with?

We may share information with service providers and partners that help us operate Voss Studio, including hosting, cloud storage, analytics, email delivery, customer support, AI generation infrastructure, moderation systems, payment processing, fraud prevention, security tooling, and business operations vendors. These providers are authorized to use information only as needed to provide services to us or as otherwise permitted by law.

We may disclose information if required by law, legal process, regulators, or law enforcement, or when we believe disclosure is necessary to protect users, enforce our agreements, investigate abuse, protect rights or property, prevent fraud, or maintain service security. If grryjoy technology limited is involved in a merger, acquisition, financing, restructuring, or sale of assets, information may be transferred as part of that transaction.

Cookies, analytics, and similar technologies

We may use cookies, local storage, pixels, analytics tools, and similar technologies to keep users signed in, remember preferences, measure traffic, understand product usage, improve performance, attribute campaigns, and protect the service. Some browser settings allow you to block or delete cookies, but parts of Voss Studio may not work properly without necessary cookies.

Security, retention, and international processing

We use reasonable technical and organizational measures designed to protect information from unauthorized access, loss, misuse, or alteration. No online service is perfectly secure, and users should protect their login credentials and email access.

We retain information for as long as needed to provide the service, maintain business records, comply with legal obligations, resolve disputes, enforce agreements, prevent abuse, and support security or operational needs. Information may be processed and stored in countries or regions other than where you live, depending on our providers and infrastructure.

What choices and rights do users have?

Depending on your location and applicable law, you may have rights to request access, correction, deletion, portability, objection, restriction, or withdrawal of consent for certain personal information. We may need to verify your identity before responding to a request. Some information may be retained where required for legal, security, fraud prevention, accounting, dispute resolution, or legitimate business purposes.

You can also manage certain account information directly in the product when those controls are available. If you unsubscribe from marketing messages, we may still send service-related communications such as security notices, payment notices, or policy updates.

Children, updates, and contact

Voss Studio is not intended for children under the age required by applicable law to use online services without parental consent. We do not knowingly collect personal information from children where consent is required. If you believe a child has provided personal information, contact us so we can take appropriate steps.

We may update this Privacy Policy from time to time. When we make material changes, we will update the effective date and may provide additional notice through the website, product, or email where appropriate.

How can users contact grryjoy technology limited?

If you have questions about this Privacy Policy or want to make a privacy request, contact grryjoy technology limited at hello@vossvoss.com or through the support channel provided in Voss Studio.

Effective date: July 4, 2026

These Terms of Service govern your access to and use of Voss Studio, a website and creative workspace provided by grryjoy technology limited. By accessing or using Voss Studio, you agree to these Terms. If you do not agree, you may not use the service.

These Terms are a practical product draft for the Voss Studio MVP and should be reviewed by qualified legal counsel before production launch.

Acceptance and eligibility

You must be able to form a binding agreement under applicable law to use Voss Studio. If you use Voss Studio on behalf of a company, studio, agency, or other organization, you represent that you have authority to bind that organization to these Terms.

You are responsible for complying with all laws, platform rules, payment rules, intellectual property rules, and content obligations that apply to your use of Voss Studio.

Account registration and security

You may need an account to access creator workspace features, paid plans, saved projects, or generation history. You agree to provide accurate information, keep your credentials secure, and promptly notify us if you suspect unauthorized access.

You are responsible for activity under your account. We may suspend or restrict accounts that appear to be compromised, abusive, fraudulent, unlawful, or in violation of these Terms or our Content Policy.

Your content, prompts, and AI outputs

You retain ownership of content you upload to Voss Studio, subject to any rights you grant us to operate the service. You grant grryjoy technology limited a limited license to host, process, reproduce, transform, display, and transmit your content as needed to provide Voss Studio features, including AI generation, project storage, moderation, technical support, and service security.

You are responsible for ensuring that your prompts, uploads, references, generated outputs, and downstream use do not violate laws, third-party rights, platform rules, or our Content Policy. AI outputs may be inaccurate, inconsistent, or similar to other generated outputs, and you should review outputs before commercial use.

Plans, credits, payment, and cancellation

Voss Studio may offer free access, paid subscriptions, credit packs, usage-based generation, promotional trials, or other paid features. Pricing, usage limits, included credits, renewal timing, and feature access may vary by plan and may change over time.

Payments may be processed by third-party payment providers. Unless stated otherwise at checkout or required by law, fees are non-refundable once credits, plan access, or generation capacity has been delivered. You are responsible for taxes, payment method validity, failed payment consequences, and cancellation before renewal where subscriptions apply.

Acceptable use and restrictions

You may not use Voss Studio to break the law, infringe rights, create prohibited content, reverse engineer the service, scrape or overload systems, bypass usage limits, resell access without permission, interfere with security controls, or misrepresent generated content in a way that causes harm.

We may investigate suspected abuse and may remove content, restrict features, suspend accounts, refuse transactions, or terminate access when necessary to protect users, the service, our partners, or legal compliance.

Service availability, disclaimers, and liability

Voss Studio is provided on an "as is" and "as available" basis. We do not guarantee uninterrupted access, error-free generation, specific creative results, model availability, compatibility with every workflow, or that outputs will meet your expectations.

To the maximum extent permitted by law, grryjoy technology limited disclaims warranties and limits liability for indirect, incidental, consequential, special, exemplary, punitive, or lost-profit damages. Some jurisdictions do not allow certain limitations, so some limitations may not apply to you.

Termination and changes

You may stop using Voss Studio at any time. We may suspend, limit, or terminate access if you violate these Terms, create risk, cause legal exposure, abuse payment systems, or use the service in a way that may harm Voss Studio or others.

We may update these Terms from time to time. When changes are material, we may provide notice through the website, product, or email where appropriate. Continued use after changes become effective means you accept the updated Terms.

Contact

If you have questions about these Terms of Service, contact grryjoy technology limited at hello@vossvoss.com.

Effective date: July 4, 2026

These Partner Terms apply when you apply for, join, or participate in any Voss Studio affiliate, referral, creator, community, agency, or partnership program operated by grryjoy technology limited. They supplement our Terms of Service, Privacy Policy, and Content Policy.

If these Partner Terms conflict with a signed written agreement between you and grryjoy technology limited, the signed agreement controls for that specific partnership.

Program overview

Voss Studio partner programs are designed for creators, educators, communities, publishers, agencies, and other partners who introduce Voss Studio to relevant audiences. Participation may include referral links, campaign codes, product content, tutorials, sponsorship placements, launch campaigns, community education, or other approved promotion methods.

Acceptance into a partner program is not guaranteed. We may approve, reject, pause, or remove partners based on audience fit, brand safety, compliance requirements, payment risk, content quality, platform rules, or business priorities.

Eligibility and account responsibilities

You must provide accurate application information, including your name, contact email, websites, social channels, audience details, and any other information requested during review. You are responsible for keeping partner information current and for protecting any partner dashboard, referral link, campaign code, or reporting access provided to you.

You may not apply using misleading identities, fake traffic, purchased engagement, impersonation, deceptive websites, hidden ownership, or channels that you do not control. If you act on behalf of a company, studio, agency, or creator group, you represent that you have authority to participate on its behalf.

Promotion and disclosure rules

Partners must promote Voss Studio honestly and must not make false, misleading, exaggerated, or unsupported claims about features, pricing, generation quality, availability, legal clearance, monetization results, or guaranteed income. You must not suggest that you are an employee, official spokesperson, or exclusive representative of grryjoy technology limited unless we approve that in writing.

You are responsible for following platform rules and advertising disclosure laws that apply to your content. Where required, you must clearly disclose affiliate, referral, sponsorship, or commercial relationships in a way that is visible and understandable to your audience.

Commission, attribution, and payment

Commission rates, eligible products, attribution windows, payout thresholds, payment timing, approved currencies, refund handling, and reporting methods may vary by partner type, campaign, or written agreement. We may provide these details in a partner dashboard, offer page, email, or separate agreement.

Commissions may be withheld, reversed, delayed, or denied for refunds, chargebacks, failed payments, self-referrals, duplicate accounts, fraudulent traffic, coupon abuse, policy violations, suspicious activity, tax or compliance issues, or transactions that do not meet program rules. Reporting data is provided for convenience and may be adjusted for fraud checks, billing changes, or reconciliation.

Compliance, brand use, and prohibited activity

You may use Voss Studio names, logos, screenshots, approved product descriptions, and other brand materials only as permitted by us and only for authorized promotion. You may not register confusingly similar domains, run misleading ads, bid on restricted brand keywords where prohibited, scrape the service, spam users, send unsolicited messages, or use malware, cloaking, cookie stuffing, forced redirects, or other deceptive attribution tactics.

Your promotional content must comply with our Content Policy and must not promote illegal activity, rights infringement, non-consensual content, hateful or abusive targeting, unsafe claims, deceptive financial promises, or any content that creates brand safety, legal, payment, or platform risk for Voss Studio.

Data, confidentiality, and support

Partner applications, referral activity, campaign performance, payment information, support messages, and related metadata may be processed as described in our Privacy Policy. If we share non-public product, campaign, pricing, roadmap, or performance information with you, you must keep it confidential unless we approve disclosure.

Partner support may be provided through email, forms, dashboards, community channels, or other product surfaces. We may update program materials, links, commission structures, eligibility rules, or operational processes as the program evolves.

Suspension, termination, and changes

You may stop participating in a partner program at any time. We may suspend or terminate participation, disable links or codes, remove access, withhold unpaid commissions, or reject future applications if you violate these Partner Terms, create compliance risk, harm users, abuse attribution systems, or damage the Voss Studio brand.

We may update these Partner Terms from time to time. Continued participation after changes become effective means you accept the updated Partner Terms.

Contact

If you have questions about these Partner Terms or your affiliate application, contact grryjoy technology limited at hello@vossvoss.com.

Effective date: July 4, 2026

This Content Policy explains the baseline rules for prompts, uploads, references, generated outputs, projects, and other materials created or processed through Voss Studio. It applies to all users, plans, and workflows.

Voss Studio is designed for creator workflows, AI video exploration, visual ideation, and production support. The service must not be used to create unlawful, harmful, deceptive, non-consensual, or rights-infringing content.

General content responsibilities

You are responsible for the content you upload, prompt, generate, store, publish, distribute, or otherwise use. You should review AI outputs before use, especially in commercial, public, or high-risk contexts.

AI systems may generate unexpected, inaccurate, biased, or similar outputs. Voss Studio does not guarantee that generated content is unique, legally cleared, brand-safe, or suitable for every use case.

Rights, permissions, and consent

You may only upload or use images, videos, audio, characters, logos, names, likenesses, artwork, references, or other materials if you have the necessary rights, permissions, licenses, or legal basis to do so.

You must not use Voss Studio to impersonate people, exploit someone's likeness without permission, mislead viewers about real people or events, or create content that violates privacy, publicity, copyright, trademark, or contractual rights.

Prohibited content and behavior

You may not use Voss Studio to create, upload, request, distribute, or assist content involving sexual exploitation of minors, non-consensual intimate material, harassment, threats, targeted abuse, doxxing, fraud, malware, illegal activity, instructions for serious harm, extremist recruitment, or content designed to evade law enforcement or platform safety systems.

You may not use the service to bypass content safeguards, automate abusive generation, scrape outputs at scale, resell access without authorization, or create deceptive content that is likely to cause material harm.

Sensitive, mature, and high-risk content

Some content may be restricted, age-gated, reviewed, rate-limited, or unavailable depending on product configuration, payment provider rules, hosting rules, jurisdiction, model provider rules, and safety requirements. This may include mature themes, graphic violence, political persuasion, medical or financial claims, public figure depictions, or other sensitive use cases.

If Voss Studio later offers mature-content workflows, those workflows may require separate account controls, age assurance, consent rules, moderation, reporting, payment compliance, and additional terms. Until those controls exist, do not assume that all mature or sensitive content is permitted.

Publishing and disclosure

You are responsible for how you publish, label, monetize, or distribute content created with Voss Studio. Where required by law, platform policy, or audience expectation, you should disclose AI-generated or AI-edited content clearly.

You should not present generated content as real footage, verified evidence, professional advice, or official communication when that would be false, misleading, or harmful.

Review, enforcement, and appeals

We may review content, metadata, usage patterns, account activity, and reports when needed to operate the service, respond to support requests, investigate abuse, protect safety, comply with law, or enforce our Terms and policies.

Depending on severity, we may remove content, block generation, restrict features, limit accounts, suspend access, cancel transactions, preserve evidence, report unlawful activity, or terminate accounts. If an appeal process is available, we may provide instructions through support or product notices.

Contact

If you have questions about this Content Policy or need to report content concerns, contact grryjoy technology limited at hello@vossvoss.com.